[Equest-users] Printing to PDF

[atowell at cxegroup.com]

Thanks Jeremy, I appreciate your help! Unfortunately it didn't solve my problem.  I found the Adobe Distiller, but eQuest didn't ask for a file, it simply said "Could not start print job." We have a copy of PDF Complete though, and I was able to print to that.

Adam Towell
CxE Group, LLC
618-659-9461

From: Jeremy Poling [mailto:Jeremy.Poling at transwestern.net]
Sent: Monday, May 09, 2011 10:54 AM
To: atowell at cxegroup.com; equest-users at lists.onebuilding.org
Subject: RE: [Equest-users] Printing to PDF

I had that problem on a computer recently - there was a configuration file missing that was listed in the error message displayed.  If you open Adobe Distiller (it was just under the window menu, programs on my computer, but you'll have to locate it on yours) you can create the file it is looking for.  Once open, go to the "settings" menu and select "Edit Adobe PDF Settings".  On the box that came up, don't change anything but click "Save As..." at the bottom of the form.  Name the file the same as the one eQuest is looking for when you print and this should solve the problem.  I'm not quite sure why this happened, but the fix I used above worked.

Jeremy R. Poling, PE, LEED AP+BDC


From: equest-users-bounces at lists.onebuilding.org [mailto:equest-users-bounces at lists.onebuilding.org] On Behalf Of atowell at cxegroup.com
Sent: Monday, May 09, 2011 9:17 AM
To: eQuest List (equest-users at lists.onebuilding.org)
Subject: [Equest-users] Printing to PDF

Has anyone run into an error when trying to print the reports to PDF? Whenever I try I get an error message from eQuest stating that the print job could not be started. I was just wondering if anyone else had seen this.


Adam Towell
CxE Group, LLC
618-659-9461

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