[Equest-users] FW: Equest 3.63B error on Nick's computer

[John Aulbach]

I had ALL kinds of problems in Windows Vista with 3.64. When we went to Windows 7, all problems went away.



________________________________
 From: Kathryn Kerns <kathryn.kerns at bceengineers.com>
To: equest-users at lists.onebuilding.org 
Cc: Oleg Chernov <oleg.chernov at bceengineers.com> 
Sent: Monday, November 12, 2012 8:10 AM
Subject: [Equest-users] FW: Equest 3.63B error on Nick's computer
 

 
Everyone, we are having issues getting a
particular eQuest Wizard model to run on a certain set of computers. We can run
this model in eQuest 3.64 and 3.63b on other Vista 64 bit operating system computers
in the office, so we are pretty sure it is not a Vista 
problem.  The attached file is a computer that successfully runs the
eQuest Wizard model. The JPEG image shown below shows the specs for a computer
that does not successfully runs the eQuest Wizard model in either 3.64 or
3.63b. Both computers use Vista and both are
64 bit operating systems. We have discovered that the error message occurs on
another computer we have in the office with the same parameters as listed
below. Does anybody know what is going on and how do we fix it? Waiting for
eQuest 3.65 to maybe fix the problem is not a successful option.
 
Thanks.
 
 
Kathryn Kerns
Systems Specialist
BCEEngineers, Inc.
| Ph: 253.922.0446 | Fx: 253.922.0896 |
 
 

________________________________
 
From:Oleg Chernov 
Sent: Friday, November 09, 2012
3:24 PM
To: Kathryn Kerns
Cc: Steve Butros
Subject: Equest 3.63B error on
Nick's computer
 
Here
is a summary.
I
installed Equest 3.63b on Nick's computer and he still gets "an invalid
argument encountered".
His
computer specs below. I also installed Equest 3.63b on computer similar to
Niks's (same specs) and I received same error  "an invalid argument
encountered".
Thanks
 
 
Oleg
Chernov
BCEEngineers, Inc.
| Ph: 253.922.0446 | Fx:
253.922.0896 | 
 
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