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[EnergyPlus_Support] Re: File - IMPORTANT - EnergyPlus Support
- To: EnergyPlus_Support@xxxxxxxxxxxxxxx
- Subject: [EnergyPlus_Support] Re: File - IMPORTANT - EnergyPlus Support
- From: "m_neves32" <m_neves32@xxxxxxxxx>
- Date: Mon, 17 Aug 2009 12:36:10 -0000
- Delivered-to: mailing list EnergyPlus_Support@xxxxxxxxxxxxxxx
- Delivery-date: Mon, 17 Aug 2009 06:36:32 -0600
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Thank´s
--- In EnergyPlus_Support@xxxxxxxxxxxxxxx,
EnergyPlus_Support@xxxxxxxxxxxxxxx wrote:
>
>
> Dear EnergyPlus Users:
>
> In order to better serve you, a helpdesk system has been set up for
> managing EnergyPlus user support requests. The helpdesk system
> includes a download area, a knowledge base and troubleshooting area.
>
> To submit new support requests (tickets) or search the knowledge base,
> please go to http://energyplus.helpserve.com
>
> You may also submit new tickets and reply to tickets via e-mail at
> EnergyPlus-Support@... This address has been linked to the
> helpdesk since early May 2008.
>
> EnergyPlus_Support@xxxxxxxxxxxxxxx will now be a user-to-user forum,
> with occasional input from the EnergyPlus development team.
>
> ** If you have an unresolved issue which was posted to the yahoo
> group, please resubmit your request to EnergyPlus-Support@...
> Please include any replies to date and attach input files as needed.
>
> Sincerely,
>
> The EnergyPlus Team
>
------------------------------------
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