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[EnergyPlus_Support] View factor

I modeled my building by sketchup /OpenStudio but it has some problems.
1-doesn't set View factor in building Surface detail.
2- it don't export some surfaces  vertexes.
I attached test file.
do you have any advice to work with OpenStdio in better condition.
Sketchup 8
also I sent this email to Openstudio group but I didn't receive answer.
what should i do? please help me I have to present my project !


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