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RE: [EnergyPlus_Support] Re: Install Problem. It starts looking for AUTOCAD 2007 files in an external drive..





great
thanks !

--- On Tue, 5/7/11, Andy Tindale <andy.tindale@xxxxxxxxxxxxxxxxxxx> wrote:

From: Andy Tindale <andy.tindale@xxxxxxxxxxxxxxxxxxx>
Subject: RE: [EnergyPlus_Support] Re: Install Problem. It starts looking for AUTOCAD 2007 files in an external drive..
To: "EnergyPlus_Support@xxxxxxxxxxxxxxx" <EnergyPlus_Support@xxxxxxxxxxxxxxx>
Date: Tuesday, 5 July, 2011, 11:17

 
I don't think antivirus software will help and I don't know what actually causes the problem - just that in our experience it does seem to go away eventually. It may help if you can do what the dialogs are asking for.

Andy

Andy Tindale
DesignBuilder Software ltd
www.designbuilder.com
Tel: +44 (0)1453 755500

-----Original Message-----
From: EnergyPlus_Support@xxxxxxxxxxxxxxx [mailto:EnergyPlus_Support@xxxxxxxxxxxxxxx] On Behalf Of Luis Blanes
Sent: 05 July 2011 12:01
To: EnergyPlus_Support@xxxxxxxxxxxxxxx
Subject: [EnergyPlus_Support] Re: Install Problem. It starts looking for AUTOCAD 2007 files in an external drive..

Thanks Andy.

Any suggestion about an useful antivirus to deal with?
Any info. about bug name or whatever?

Yours
Luis

--- In EnergyPlus_Support@xxxxxxxxxxxxxxx, Andy Tindale <andy.tindale@...> wrote:
>
> Hi Luis,
>
> We've seen this problem from time to time and looked into the cause. It seems to be unrelated to any failings in the apps involved EnergyPlus, AutoCAD, possibly being caused by a bug in Windows or InstallShield. There is a short article on it on the DesignBuilder knowledgebase which may help:
>
> http://www.designbuilder.co.uk/supportdesk/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=63&nav=0,2
>
> Andy
>
> Andy Tindale
> DesignBuilder Software ltd
> www.designbuilder.com
> Tel: +44 (0)1453 755500
>
> From: EnergyPlus_Support@xxxxxxxxxxxxxxx [mailto:EnergyPlus_Support@xxxxxxxxxxxxxxx] On Behalf Of Luis Blanes
> Sent: 05 July 2011 10:59
> To: EnergyPlus_Support@xxxxxxxxxxxxxxx
> Subject: [EnergyPlus_Support] Install Problem. It starts looking for AUTOCAD 2007 files in an external drive..
>
>
>
> Hi Modellers
>
> I have one problem, it looks weird to me.
>
> I have reinstalled E+ after a comprehensive cleaning, formatting, and windows7 installation.
>
> When I start EP LAunch or IDFEditor, a windows promt saying
>
> "Wait untill Windows configure AUTOCAD 2007"
>
> Then it searches for the acad.msi file in an external drive...and says it doesn't find it, etc....
>
> Then you click cancel, and finally EPLaunch /IDF Editor windows apperas.
>
> Does anyone have an understanding about why is this happening??
>
> Thanks
> Luis
>

------------------------------------

Primary EnergyPlus support is found at:
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The primary EnergyPlus web site is found at:
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Primary EnergyPlus support is found at:
http://energyplus.helpserve.com or send a message to energyplus-support@xxxxxxxx

The primary EnergyPlus web site is found at:
http://www.energyplus.gov

The group web site is:
http://groups.yahoo.com/group/EnergyPlus_Support/

Attachments are currently allowed but be mindful that not everyone has a high speed connection.  Limit attachments to small files.

EnergyPlus Documentation is searchable.  Open EPlusMainMenu.pdf under the Documentation link and press the "search" button.




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