Dear EnergyPlus Users:
EnergyPlus_Support@xxxxxxxxxxxxxxx is primarily a user-to-user
forum, with occasional input from the EnergyPlus development team.
In order to better serve you, a helpdesk system has been set up for
managing EnergyPlus user support requests. The helpdesk system
includes a download area, a knowledge base and troubleshooting area.
To submit new support requests (tickets) or search the knowledge base,
please go to http://energyplus.helpserve.com
You may also submit new tickets and reply to tickets via e-mail at
EnergyPlus-Support@xxxxxxxx This address has been linked to the
helpdesk since early May 2008.
Your message may also be forwarded to the helpdesk system, in which case
you will receive a separate login for that system.
Sincerely,
The EnergyPlus Team
__._,_.___
Posted by: Tilek Aberra <tilek.aberra@xxxxxxxxx>
EnergyPlus support is found at:
http://energyplus.helpserve.com or send a message to energyplus-support@xxxxxxxx
The EnergyPlus web site is found at:
http://www.energyplus.net/
The group web site is:
http://groups..yahoo.com/group/EnergyPlus_Support/
Attachments are currently allowed but be mindful that not everyone has a high speed connection. Limit attachments to small files.
EnergyPlus Documentation is searchable. Open EPlusMainMenu.pdf under the Documentation link and press the "search" button.