[Equest-users] Equest software registration code

[Bruce Easterbrook]

I had this issue installing eQuest on Win 7.  It seems to be a M$ 
privilege issue.  Following Scott's uninstall and reinstall for "just 
me" was the quick fix.  I also set the compatibility to XP but don't 
know if this is actually required to get eQuest running.
Bruce Easterbrook
Abode Engineering

On 25/05/2010 04:20 PM, Scott Criswell wrote:
> The software registration code message typically results from a 
> situation where you have installed an update, but not a complete 
> version of the software - or perhaps you have installed an update but 
> not to the proper location.  What is actually happening here is that 
> eQUEST is searching for a registration code which comes included in 
> the eQUEST.ini file present in any complete eQUEST install, but since 
> eQUEST updates are not distributed with those registration codes, they 
> cannot function alone - updates must be installed over an existing 
> full release.
> In the case of eQUEST 3.63b, you must either (a) install the full eQ 
> 3.63b release, or (b) install the full eQ v3.63 release and then 
> install the eQ 3.63b update OVER the 3.63 release.
>
> Another scenario where this message can pop up is if the software was 
> installed by a user w/ admin privileges and the operating system is 
> setup such that the user of the software does not have sufficient 
> privileges to access the INI file where the registration code is 
> stored.  In these cases, you can try either of the following:
> - if eQUEST was installed for "all users" (the default), you can try 
> uninstalling it and re-installing for "just me" (the current user).  
> This fixes the problem when machines are configured to provide limited 
> access to the public documents area.
> - configuring eQUEST to operate as a legacy application can be done 
> using Windows' "Program Compatibility Wizard".  Try going to Control 
> Panel -> Programs -> Programs and Features / Use an older program with 
> this version of Windows.  Set the "OS eQUEST was designed for" to 
> Windows 2000 and check the box to always run eQUEST as an 
> administrator (leaving all other settings alone).  If your version of 
> Windows has no option to "Use an older program..." then simply search 
> for "Program Compatibility Wizard" in the Windows' help system.
>
> - Scott
>
>
> Nick Caton wrote:
>>
>> Checking the archives, it looks like you're not the first person this 
>> has happened to... but I don't see any archived responses offering 
>> help either.
>>
>> I can confirm I've never seen such a prompt after multiple eQuest 
>> installations (Windows XP).  But then I've only been messing around 
>> with eQuest for two versions.
>>
>> Shots in the dark here:  Maybe try installing to a non-default 
>> directory or changing the windows compatibility mode?
>>
>> cid:489575314 at 22072009-0ABB**
>>
>> * *
>>
>> *NICK CATON, E.I.T.***
>>
>> PROJECT ENGINEER
>>
>> 25501 west valley parkway
>>
>> olathe ks 66061
>>
>> direct 913 344.0036
>>
>> fax 913 345.0617
>>
>> /Check out our new web-site @ /www.smithboucher.com_ _
>>
>> *From:* equest-users-bounces at lists.onebuilding.org 
>> [mailto:equest-users-bounces at lists.onebuilding.org] *On Behalf Of 
>> *Stuart Gregson
>> *Sent:* Tuesday, May 25, 2010 12:27 PM
>> *To:* 'equest-users at lists.onebuilding.org'
>> *Subject:* [Equest-users] Equest software registration code
>>
>> Hi all,
>>
>> I am trying to install Equest 3.63b on my computer, but when I launch 
>> the program I get a pop window that asks for a software registration 
>> code:
>>
>> cid:image001.png at 01CAFB56.9176ED50
>>
>> I don't know what code Equest is asking for.  Since this is free 
>> software, I didn't expect to need a registration code.  I'm running 
>> on Windows Vista.  I've tried re-starting, re-installing, 
>> re-downloading, everything.
>>
>> Has anybody else encountered this before?
>>
>> Thanks,
>>
>> Stuart
>>
>> *Stuart Gregson*
>> Project Engineer*
>> **_________________________________**
>> **Rumsey** **Engineers* |* Integral Group*
>>
>> 99 Linden Street, Oakland CA 94607
>> 510 663 2070 x 218
>>
>> sgregson at rumseyengineers.com
>> <mailto:sgregson at rumseyengineers.com>www.rumseyengineers.com 
>> <http://www.rumseyengineers.com/>
>> www.integralgroup.com <http://www.integralgroup.com/>
>> *_________________________________*
>>
>> ------------------------------------------------------------------------
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>
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