[Equest-users] FW: Equest 3.63B error on Nick's computer

[Kathryn Kerns]

Robby, you are correct! I changed the eQuest compatibility in the
properties to Windows XP Service Pack and off it went. Thank you so
much.

 

 

 

Kathryn Kerns

Systems Specialist

BCE Engineers, Inc.

| Ph: 253.922.0446 | Fx: 253.922.0896 | 

 

 

________________________________

From: Robby Oylear [mailto:robbyoylear at gmail.com] 
Sent: Monday, November 12, 2012 9:54 AM
To: Kathryn Kerns
Cc: equest-users at lists.onebuilding.org; Oleg Chernov
Subject: Re: [Equest-users] FW: Equest 3.63B error on Nick's computer

 

I've received this error on Windows 7 machines.  It is fixed by right
clicking on eQUEST, going to Compatibility tab, and running the program
in Compatibility Mode for Windows XP Service Pack 3.  I assume Vista has
a similar feature.

 

On Mon, Nov 12, 2012 at 8:10 AM, Kathryn Kerns <
kathryn.kerns at bceengineers.com> wrote:

Everyone, we are having issues getting a particular eQuest Wizard model
to run on a certain set of computers. We can run this model in eQuest
3.64 and 3.63b on other Vista 64 bit operating system computers in the
office, so we are pretty sure it is not a Vista problem.  The attached
file is a computer that successfully runs the eQuest Wizard model. The
JPEG image shown below shows the specs for a computer that does not
successfully runs the eQuest Wizard model in either 3.64 or 3.63b. Both
computers use Vista and both are 64 bit operating systems. We have
discovered that the error message occurs on another computer we have in
the office with the same parameters as listed below. Does anybody know
what is going on and how do we fix it? Waiting for eQuest 3.65 to maybe
fix the problem is not a successful option.

 

Thanks.

 

 

Kathryn Kerns

Systems Specialist

BCE Engineers, Inc.

| Ph: 253.922.0446 | Fx: 253.922.0896 | 

 

 

________________________________

From: Oleg Chernov 
Sent: Friday, November 09, 2012 3:24 PM
To: Kathryn Kerns
Cc: Steve Butros
Subject: Equest 3.63B error on Nick's computer

 

Here is a summary.

I installed Equest 3.63b on Nick's computer and he still gets "an
invalid argument encountered".

His computer specs below. I also installed Equest 3.63b on computer
similar to Niks's (same specs) and I received same error  "an invalid
argument encountered".

Thanks

 

 

 

Oleg Chernov

BCE Engineers, Inc.

| Ph: 253.922.0446 | Fx: 253.922.0896 | 

 


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