[EnergyPlus_Support] Re: object info error

["ifigeneia theodoridou" <ifigeneia@xxxxxxxxxxxxxxxx>]

Thank you very much for your immediate response.. According to your description it is a .NET problem indeed..

Tried to follow the instructions from your link but no luck.. The user test though worked. For the time being it helps!


--- In EnergyPlus_Support@xxxxxxxxxxxxxxx, "davidgoldwasser_nrel" <david.f.goldwasser@...> wrote:
>
> I think this is related to a problem with Micorosoft .NET that affect HTML dialogs in Google SketchUp. To confirm this select the scale figure that you see when you launch SkechUp and open the "Component Options" dialog from the window menu. You should see a picture of the scale figure, a description, and an option to change the color of her shirt. If you don't then HTML dialogs not working.
> 
> See this thread for possible fixes. One of which is manually installing Microsoft .NET and then re-installing SketchUp. some users have had success just creating a new account on their computer. I have most often heard about this from Windows 7 users with Non-US operating systems, but I think a few XP users as well.
> 
> https://openstudio.nrel.gov/forums/openstudio-plug-google-sketchup/bug-reports-and-feature-requests/problems-open-studio-windows 
> 
> David,
> 
> David Goldwasser, LEED AP
> National Renewable Energy Laboratory
> OpenStudio Developer 
> 
> --- In EnergyPlus_Support@xxxxxxxxxxxxxxx, "ifigeneia theodoridou" <ifigeneia@> wrote:
> >
> > 
> > Dear all,
> > 
> > I am experiencing a problem with the open studio plug in. When trying to
> > retrieve information from the object info window irrelevant info fields
> > appear.
> > 
> > I searched for tips or a solution in the open studio forum without any
> > results.
> > 
> > Perhaps someone could help..?
> > 
> > P.S. This only happens at my laptop, my desktop functions just fine. I
> > also tried to uninstall and reinstall all relevant applications.
> >
>




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