[Equest-users] HELP!! - Value is not within the allowable range

[Steven Savich]

Brian,

there is no "equest help desk" per se.  There is this list, and several
users who are very experienced.  As has been pointed out recently, responses
to the list are by other program users who are responding in their free
(read "non-billable") time.  I haven't personally run into this error
before, but it could be related to access restriction.

The best way to get help from the list is to state the problem in a concise
fashion AND post your .inp and .pd2 files so that other modelers can try to
duplicate the errors.  That way we can isolate if it's a problem with your
files, or something with your computer set up.

If you continue to have difficulty troubleshooting this, or other issues for
which you don't get answers from the list, I would suggest either emailing
the equest development team directly (Scott Criswell often responds to
issues brought up on the equest-users list) or contact one of the
experienced modelers for some off-list (paid) assistance. 

Steven 

-----Original Message-----
From: equest-users-bounces at lists.onebuilding.org
[mailto:equest-users-bounces at lists.onebuilding.org] On Behalf Of Cooper,
Brian D CIV NAVFAC Lant
Sent: Wednesday, June 09, 2010 7:45 AM
To: equest-users at lists.onebuilding.org
Subject: [Equest-users] HELP!! - Value is not within the allowable range

The Equest Error ' "Value is not within the allowable range." appears
whenever accessing any Reports. The simulations run without error and the
Sim Reports and .bdl files don't show any errors. I've tried a few different
test files and all get the same error. Has anyone seen this problem? 

Running on XP on a Navy NMCI computer (encrypted, lots of access
restrictions, etc). Could it be a rights issue?

*******
  
There  are 3 other posts on this site from users with the same error. Nobody
has answered any of these posts. Where else can someone get support?

*******


Brian D. Cooper P.E. LEED AP
Capital Improvements Mechanical Engineering NAVFAC Atlantic Ph. 757-322-4242
brian.d.cooper at navy.mil