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[EnergyPlus_Support] Urgent Fatal Error Help Please!



Hi there, does anyone have advice for the fatal message I've received
below?

Thanks so much, 
Mark Hallman.

** Severe  ** Temperature out of bounds (-497.04) for
surface=E_884991_5_0_2
   **   ~~~   ** in Zone=884991
   **   ~~~   **  During Warmup, Occurrence info=ABU DHABI - ARE IWEC
Data WMO#=412170, 07/01 08:59 - 09:00
   **   ~~~   ** A temperature out of bounds problem can be caused by
several things.  The user
   **   ~~~   ** should check the weather environment, the level of
internal gains with respect
   **   ~~~   ** to the zone, and the thermal properties of their
materials among other things.
   **   ~~~   ** A common cause is a building with no thermal mass --
all materials with
   **   ~~~   ** Regular-R definitions.
   **  Fatal  ** EnergyPlus has exited due to the reason stated above


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