[EnergyPlus_Support] EnergyPlus Support Changes

["mjwitte" <mjwitte@xxxxxxxx>]

Dear EnergyPlus Users:

In order to better serve you, a helpdesk system has been set up for
managing EnergyPlus user support requests.  The helpdesk system
includes a download area and a knowledge base (to be developed soon).  

To submit new support requests (tickets) or search the knowledge base,
please go to http://energyplus.helpserve.com

You may also submit new tickets and reply to tickets via e-mail at
EnergyPlus-Support@xxxxxxxx   This address has been linked to the
helpdesk since early May.

EnergyPlus_Support@xxxxxxxxxxxxxxx will now be a user-to-user forum,
with occasional input from the EnergyPlus development team.  

** If you have an unresolved issue which was posted to the yahoo
group, please resubmit your request to EnergyPlus-Support@xxxxxxxx 
Please include any replies to date and attach input files as needed.

Sincerely,

The EnergyPlus Team



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The primary EnergyPlus web site is found at:
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The group web site is:
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Attachments are not allowed -- please post any files to the appropriate folder in the Files area of the Support Web Site.

EnergyPlus Documentation is searchable.  Open EPlusMainMenu.pdf under the Documentation link and press the "search" button.
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