RE: [EnergyPlus_Support] EnergyPlus Support Changes

[Guan ShiYuan <shiyuan_guan@xxxxxxxxxxx>]

Dear EnergyPlus Support Team:
 
Thank you for sending this email to me .
I registered the helpserve via http://energyplus.helpserve.com/
I deleted the email in mistake, so i am not able to click the link in the email to validate my account.
Can you help me to send the email again.
Thank you in advance.
Sincerely,Guan ShiYuan
 


To: EnergyPlus_Support@yahoogroups.comFrom: mjwitte@gard.comDate: Fri, 6 Jun 2008 02:50:16 +0000Subject: [EnergyPlus_Support] EnergyPlus Support Changes




Dear EnergyPlus Users:In order to better serve you, a helpdesk system has been set up formanaging EnergyPlus user support requests. The helpdesk systemincludes a download area and a knowledge base (to be developed soon). To submit new support requests (tickets) or search the knowledge base,please go to http://energyplus.helpserve.comYou may also submit new tickets and reply to tickets via e-mail atEnergyPlus-Support@xxxxxxxx This address has been linked to thehelpdesk since early May.EnergyPlus_Support@xxxxxxxxxxxxxxx will now be a user-to-user forum,with occasional input from the EnergyPlus development team. ** If you have an unresolved issue which was posted to the yahoogroup, please resubmit your request to EnergyPlus-Support@xxxxxxxx Please include any replies to date and attach input files as needed.Sincerely,The EnergyPlus Team 






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